Report of Local Government and Social Care Ombudsman

Report of Local Government and Social Care Ombudsman
The Local Government and Social Care Ombudsman has Issued a report following its Investigation of a complaint against Dudley Metropolitan Borough Council. The complaint was about Adult Care Services. The Ombudsman found that there had been fault on the part of the Council, and this had caused Injustice to the complainant. Dudley Metropolitan Borough Council has agreed to take action which the Ombudsman regards as providing a satisfactory remedy for the complaint. The Council must now consider the report and tell the Ombudsman within three months (or such longer period as the Ombudsman may agree) what it proposes to do. Copies of the report will be available for public inspection during normal office hours at Dudley Council House, Priory Road DY1 1HF and at the Dudley Council Plus offices, Castle St, Dudley DY1 1 LQ for three weeks starting on 23rd August, 2021. Anyone is entitled to take copies of the report or extracts from it. Copies will be supplied free of charge.